How do I renew my license?
Product licenses are valid for one year at a time and automatically renewed via recurring subscriptions.
Renew From Your Email Reminder
You’ll first receive a license expiry notice via email, sent to the address used at the time of purchase. This reminder email includes a direct link to the checkout page, with your cart details and license key information already filled in, making the renewal process quick and straightforward.
Renew From Your Account Page
If you no longer have the renewal email, there are two other ways to renew. The first is by logging into your account, where expired licenses are listed with a direct “Renew license” link. Clicking this link takes you to the checkout page with your details already pre-filled, making the process simple and quick.
Renew From The Checkout Page
Alternatively, you can visit the pricing page and add the product to your cart as if making a new purchase. During checkout, you’ll have the option to enter your previous license key to complete the renewal. The option will appear when you click on the “Renew an Existing License” button.
When you click it, it will look like this:
All renewal discounts will be automatically applied and your key will be immediately valid after purchase.
What happens if a license is not renewed?
- Automatic security and feature updates will be discontinued.
- The download link in your account will disappear.
- You will no longer have access to technical support for the product.
Will my license renew itself automatically?
Yes, so long as you have not cancelled the subscription. All purchased licenses create a subscription, that will in-turn renew your license key. If you choose to cancel your subscription so it will not auto-renew, you do risk your license key expiring.
How will I know when the license subscription is renewed?
We send emails in the weeks leading up to your renewal being process, as well as once the license key has been renewed.
If I upgrade my license today, will it automatically be extended for another year?
No, upgrading a license does not automatically extend its validity. The upgrade does not cancel or skip your existing subscription renewal — the renewal remains scheduled as per your original billing cycle. At the time of renewal, the system automatically renews your new upgraded plan at its standard renewal price.
For example, if your license is set to renew on December 1, 2025, and you upgrade to a higher plan on November 1, the renewal date will remain December 1, 2025. However, the renewal will be charged for the upgraded package.